Gov/en/Portal:Community/Street-Fundraising-Rules
💡 In simple words: This page explains the rules for asking people in the street to support WikiDeal.
⚠️ Not yet approved. This page describes a proposal that is still under community review. It is documented here so it can be discussed, improved and endorsed.
Street Fundraising — Wiki Core
| Category | Wiki Core · Rules & Governance |
| Related | Use Case (Marketplace) |
| Licence | AGPL v3 |
| Status | Applied Research · Draft v1 |
| Review | Awaiting community review |
Street Fundraising — Governance, Rules & Best Practices
This is the Wiki Core page for street fundraising — it covers governance rules, ethical standards, and best practices. For the practical use case (contracts, app mockup, scenario), see the Marketplace use case page.
1. Definition & Scope
For the purposes of WikiDeal, street fundraising is defined as:
"Any face-to-face activity conducted in a public space, event, or semi-public location, by a WikiDeal-registered dialoguer, with the purpose of enrolling new subscribers to a WikiDeal-registered association, in exchange for Rewards generated through the bonding curve."
This definition includes:
- Traditional street fundraising (city centres, markets, pedestrian zones)
- Event-based fundraising (festivals, fairs, sporting events)
- Community-based fundraising (neighbourhood events, local gatherings)
- Online/hybrid (QR-code distribution at events linking to subscription form)
This definition excludes door-to-door fundraising, telemarketing, and purely digital campaigns without a physical dialoguer.
2. Core Principles WM-03
| Principle | Application |
|---|---|
| Transparency | Subscribers always know where their WikiDeal Membership goes. Revenue distribution is publicly auditable. |
| Dignity | Interactions must respect the dignity of all parties — dialoguers, passers-by, and association representatives. |
| Consent | Subscriptions must be freely given. No pressure, no deception, no "subscribe then cancel" language. |
| Retention focus | Credits are tied to subscriber retention, not just acquisition. Quality over quantity. |
| Inclusivity | All profiles welcome — retirees, students, volunteers, social aid beneficiaries — with appropriate contract adaptation. |
| Community governance | Rules are set and reviewed by the community, not imposed top-down. |
3. Mandatory Rules
RULE-SF-001 — WikiDeal Subscription Requirement
Every dialoguer must hold an active WikiDeal subscription (WikiDeal Membership) before conducting any street fundraising activity.
RULE-SF-002 — Signed Contract B
All dialoguers must have a signed Contract B (Association ↔ Dialoguer/Volunteer) on file before their first session.
RULE-SF-003 — Completed Training
Minimum 5 training modules must be completed before the first session: WikiDeal platform, contract basics, communication, ethics, AI tools.
RULE-SF-004 — Session Reporting
Every session must be logged in the WikiDeal app before, during (minimum one mid-session update), and after. Incomplete session logs forfeit Credits for that session.
⚠️ RULE-SF-005 — Prohibition of Misleading Advice
Dialoguers are strictly prohibited from advising passers-by to "subscribe for a year and then cancel." Any documented instance triggers an immediate yellow alert and retention audit.
RULE-SF-006 — Collision Avoidance
Two User Groups may not deploy at the same location on the same day without prior coordination through the WikiDeal calendar system.
RULE-SF-007 — Identification
Dialoguers must carry their WikiDeal ID card (or equivalent digital ID) and present it on request.
RULE-SF-008 — Post-Session Feedback
Post-session feedback must be completed within 24 hours. Completing feedback earns Credits (~1 CHF/minute).
4. Ethical Standards
- Never approach anyone who has clearly indicated disinterest.
- Never use emotional manipulation to obtain subscriptions.
- Always clearly identify yourself as a WikiDeal dialoguer (not a direct employee of the association).
- Always explain that the subscription can be cancelled at any time.
- Never promise gifts, discounts, or other benefits not covered in the official contract.
- Respect public order, local regulations, and event organizer rules.
- Maintain confidentiality of subscriber personal data (GDPR compliance).
5. User Group Governance WM-03
- Minimum size: A Street Fundraising User Group requires at least 5 active members.
- Elected officers: President, Treasurer, Secretary — elected annually by User Group members.
- Mandate: Officers serve 1-year terms, renewable maximum 3 times.
- Meetings: Minimum quarterly general assembly (in-person or video).
- Delegate: One elected delegate to the regional coordination committee.
- Transparency: Quarterly activity report published on WikiDeal (anonymized individual data).
- Financial: User Group receives 10% of subscriber dues from members it enrolled (Contract A).
6. Alert System
- 🟡 Yellow alert: First infraction — advisory. Logged, no immediate consequence. Cleared after 3 clean months.
- 🟠 Orange alert: Second infraction or serious breach — training review required within 30 days. Activity suspended until review completed.
- 🔴 Red alert: Third infraction or severe breach — suspension review by User Group officers + WikiDeal arbitration. Possible permanent deregistration.
7. Best Practices
- Prepare 2-3 different pitches adapted to different audience types (families, commuters, event-goers).
- Use the WikiDeal app's AI suggestions for real-time strategy adjustments.
- Arrive 15 minutes before session start for briefing and equipment check.
- Pair with an experienced dialoguer for the first 3 sessions (mentor system).
- Track your conversion rate by location — build your personal best-locations database.
- Participate in regional meals — peer knowledge sharing is invaluable.
- Review your subscriber retention monthly — reach out to inactive subscribers proactively.
8. Exclusions & Prohibitions
- ❌ Door-to-door fundraising (separate framework required)
- ❌ Cold calling / telemarketing
- ❌ Fundraising near places of worship, hospitals, or cemeteries without specific authorization
- ❌ Targeting visibly vulnerable individuals (elderly alone, visibly distressed, minors)
- ❌ Photography or video of subscribers without explicit consent
- ❌ Accepting cash Donations (WikiDeal is subscription-only)
- ❌ Representing unregistered associations
9. Dispute Resolution
Disputes between dialoguers, associations, or User Groups follow the WikiDeal standard arbitration process:
- Informal resolution: parties attempt to resolve within 14 days.
- User Group mediation: User Group officers mediate within 30 days.
- WikiDeal arbitration: Formal arbitration panel (3 community members) within 60 days.
- External: If WikiDeal arbitration fails, parties may seek external mediation under applicable law.
10. Periodic Review
These rules are reviewed annually by the Street Fundraising community committee. Any WikiDeal member may propose amendments through the standard wiki proposal process. Changes require 2/3 majority approval from active User Group delegates.
See also: Street Fundraising — Marketplace Use Case · 📱 Street Fundraising App · WikiDeal Governance · Wikimedia References