💡 In simple words: A safe way for families to find trusted babysitters and pay fairly, with rules everyone agrees on.

Babysitting Portal — First Pilot

The Babysitting portal is WikiDeal's first operational pilot. It serves as the proof-of-concept for our legal and economic framework, testing the 7-step user journey, the dispute resolution system, and the non-extractive Commission model.

Instead of extracting 20–30% like traditional platforms, this portal operates at-cost (1-2%). All rules and contracts are governed democratically by the users themselves — parents and babysitters.

Read the Base Contract

📋 Use Case Overview

TypeChildcare service agreement

Maturity⭐⭐⭐☆☆ (pilot use case)

User Group(s)Babysitting User Group

Ring(s)Care Services Ring

Active funders42 (illustrative)

Contracts signed156 (illustrative)

Cash/Karma-token ratio30% / 70% (Need-Driven Funding dependent)

Avg. satisfaction★★★★☆ (illustrative)

DeploymentLocal (Geneva pilot)

ProgrammeVolunteering Programme

All figures are illustrative unless otherwise stated.

Maturity⭐⭐⭐☆☆ (pilot use case)

User Group(s)Babysitting User Group

Ring(s)Care Services Ring

Active funders42 (illustrative)

Contracts signed156 (illustrative)

Cash/Karma-token ratio30% / 70% (Need-Driven Funding dependent)

Avg. satisfaction★★★★☆ (illustrative)

DeploymentLocal (Geneva pilot)

ProgrammeVolunteering Programme

All figures are illustrative unless otherwise stated.

Average RateCHF 22/hr

Platform Commission1.5% at-cost

Insurance CoverageIncluded via AXA

Disputes (Last 30d)0

Governance GroupBabysitting Geneva UG

Maturity⭐⭐☆☆☆

The 7-Step Journey

How a parent (Alice) and a babysitter (Bob) connect, agree on terms, execute the service, and close the contract transparently.

1

Matching

Alice searches for a babysitter in her area. She reviews profiles, ratings, and hourly rates, completely free of algorithms that prioritize "sponsored" results.

B

Bob M.

★ 4.9 (24 jobs) · Geneva · First Aid Certified

CHF 22.00 / hour

2

Base Contract Generation

Alice requests Bob for Friday 6PM–10PM. WikiDeal automatically drafts a legally binding, AGPL v3-derived base contract defining the terms.

[BASE] WIKIDEAL-BABY-2026-04

Client: AliceProvider: Bob

Duration: 4hEst. Total: CHF 88.00

Comm: 1.5%CHF 1.32

3

Agreement

Bob receives the notification. He reviews the proposed hours and location, and accepts the base contract with a single click.

Bob: Thanks Alice, the contract looks good. See you Friday at 6PM!

4

Execution

The job occurs. Bob arrives on time. No digital interaction is strictly required during this phase, but they can use the chat if needed.

🏠 🕰️ 👶

5

Modification (Amendment)

Alice is late. Bob stays until 11PM. Bob triggers an Amendment extending the hours. Alternatively, if Bob canceled last minute, Alice could trigger an Addendum (Compensatory Measure).

[AMENDMENT] +1 Hour

New Duration: 5hTotal: CHF 110.00

6

Payment & Closing Contract

Alice confirms the amendment. The final amount (CHF 110) is settled. The Closing Contract is generated, finalizing the Transaction and splitting the 1.5% Commission.

[CLOSING] SETTLED

Bob receives:CHF 108.35

Community Pool:CHF 1.65

7

Mutual Evaluation

Both parties review each other (co-evaluation). This ensures symmetric accountability, unlike traditional platforms where the provider bears all the risk.

★★★★★ ↔ ★★★★★

📊 Success Indicators

Key performance indicators for the Babysitting marketplace use case. These targets are indicative and community-modifiable as the programme matures.

Successful Sessions / Month

≥ 50

Number of completed babysitting sessions per calendar month

Dispute Rate

< 3%

Percentage of sessions resulting in a formal dispute

Average Rating (Provider)

≥ 4.3 / 5

Mean rating given to babysitters by parents after session

Contract Completion Rate

≥ 98%

Percentage of sessions where contract is fully executed

Subscriber Retention (12m)

≥ 70%

Proportion of active users still using the platform after 12 months

Photo Evidence Compliance

100%

All sessions must have photo check-in and check-out

Average Commission Charged

≤ 2%

Effective Commission rate on session value

→ See also: WikiDeal Socio-Economic Success Criteria

✅ Quality Criteria

ISO-inspired quality standards for the Babysitting use case. Standards are reviewed annually by the community.

Standard	Dimension	Criteria	Target
QS-BAB-001	Process Quality	Contract drafted and signed before session start. Any session without a signed contract is flagged automatically.	100% compliance
QS-BAB-002	Service Quality	Both parties complete mutual evaluation within 48h. Ratings below 3.0 trigger mandatory review.	≥ 95% evaluation completion
QS-BAB-003	Safety	First-aid certification verified for all providers handling children under 3 years. Certification updated every 2 years.	100% verified for under-3 care
QS-BAB-004	User Satisfaction	Net Promoter Score (NPS) measured quarterly among parents and babysitters. Target: NPS ≥ 40.	NPS ≥ 40
QS-BAB-005	Dispute Resolution	All disputes acknowledged within 24h, resolved within 14 days or escalated to arbitration.	Resolution within 14 days

→ See also: WikiDeal Socio-Economic Success Criteria

Portal structure (model)

This portal follows the standard WikiDeal market-portal structure. Each market portal offers the same set of content types (the base contract, models, amendments, addenda, lawyer-validated contracts, legal references, compensation, etc.), even when some are still empty:

📋 Portal structure: how this market portal works · full model
Rules of the game	Portal Main, the governing conventions for this portal
Base contract	Contract Base, the foundation contract and its clause cultures
Models	Contract Model(s), concrete models built on the base
Amendments	Base Amendment · Model Amendment
Addenda (avenants)	Base Addendum · Model Addendum
Lawyer-validated	Contract Validated, contracts validated by lawyers
Legal references	Legal Reference, by country and language
Compensation	Compensation, Conditions · Pricing & Scales · Karma tokens
Use cases	Use cases, real pilot examples
Alerts & prevention	Alerts & prevention, alerts, risks and common errors together
Statistics	Statistics, usage statistics and common error statistics
Signature	Signature, signature management, see the open call on contract signature
Tutorials	Tutorials · FAQ
Debates	Debates (Talk)

Some sections may still be empty: they are listed so the structure is available and ready to fill. Each element is explained on the Portal Structure Model page.