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{{KidsIntro|This page shows how ready each open call for help is.}}
{{KidsIntro|This page shows how ready and healthy each User Group and its marketplaces are.}}
 
{{ExpertIntro|The Maturity Score is a composite 1–5 star indicator of each User Group's health, averaging 7 sub-scores (active users, dissatisfaction, proposals, bugs, deployment, interconnection, trajectory). Reviewed quarterly by the Living Lab, displayed publicly, it guides resource allocation and can inform second-tranche reward decisions in Open Calls.}}
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== Open Calls & Maturity Score System ==
Maturity Score at a Glance


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{| class="wikitable"
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| Applies to
| User Groups and their marketplaces
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|-
| Indicators
| Indicators
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|-
|-
| Effect
| Effect
| Adjusts Open Call rewards
| Guides resource allocation
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|-
| Display
| Display
| Infobox of each use case
| Infobox of each marketplace portal
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| Governance
| Governance
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The '''Use Case Maturity Score''' is a composite indicator measuring the health and readiness of each WikiDeal marketplace portal. It determines how many resources — Open Call prizes, development attention, community contribution — should be directed toward a given use case. A high-maturity use case needs less external support; a low-maturity one needs more.
Communities grow at different speeds, and that is normal. A brand-new babysitting group in one town and a five-year-old taxi cooperative cannot need the same support. Without a shared measure, help tends to go to whoever asks loudest. The Maturity Score aims to give users and coordinators a transparent compass, so community energy flows where it genuinely changes outcomes.


=== What is the Maturity Score? ===
__TOC__
Each WikiDeal marketplace (babysitting, taxi cooperative, microcredit, etc.) evolves through phases of development. In early stages, the model needs refinement, users need onboarding, bugs need fixing, and governance rules need testing. In mature stages, the community largely self-governs, complaints are low, and the use case has proven its viability.


The Maturity Score provides a standardized, publicly visible measure of where each use case sits on this spectrum. It is not a ranking of which use cases are "better" — it is a resource allocation tool.
The '''Maturity Score''' is a composite indicator measuring the health and readiness of each WikiDeal '''[[Gov/en/Portal:R&D/Innovations:User Groups|User Group]]''' and its marketplaces. A User Group has at least one marketplace, and may have several. The score determines how many resources (development attention, community contribution, support) should be directed toward a given User Group. A high-maturity User Group needs less external support; a low-maturity one needs more.


=== The 7 Indicators ===
<span id="what-is-it"></span>
== What is the Maturity Score? ==
Each WikiDeal User Group and its marketplaces (babysitting, taxi cooperative, microcredit, etc.) evolve through phases of development. In early stages, the model needs refinement, users need onboarding, bugs need fixing, and governance rules need testing. In mature stages, the community largely self-governs, complaints are low, and the User Group has proven its viability.
 
The Maturity Score provides a standardized, publicly visible measure of where each User Group sits on this spectrum. It is not a ranking of which User Groups are "better"; it is a resource allocation tool.
 
<span id="seven-indicators"></span>
== The 7 Indicators ==
Each indicator generates a sub-score from 1 to 5. The composite maturity note is the weighted average of all seven.
Each indicator generates a sub-score from 1 to 5. The composite maturity note is the weighted average of all seven.


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! #
! #
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=== Composite Score Calculation ===
<span id="calculation"></span>
== Composite Score Calculation ==
The composite maturity note is calculated as the simple average of the 7 indicator sub-scores, rounded to the nearest half-star:
The composite maturity note is calculated as the simple average of the 7 indicator sub-scores, rounded to the nearest half-star:


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Result displayed as ⭐ (1.0–1.9) to ⭐⭐⭐⭐⭐ (4.5–5.0)
Result displayed as ⭐ (1.0–1.9) to ⭐⭐⭐⭐⭐ (4.5–5.0)


The Living Lab team reviews scores quarterly. Community members can challenge scores by submitting documented counter-evidence through the Open Call process. Final scores are published in each use case's infobox and in the quarterly Participatory Observatory report.
The Living Lab team reviews scores quarterly. Community members can challenge scores by submitting documented counter-evidence through the [[Gov/en/Portal:R&D/Open-Calls:Main|Open Call]] process. Final scores are published in each marketplace portal's infobox and in the quarterly Participatory Observatory report.


=== Open Call Funding Allocation Based on Maturity ===
<span id="resource-allocation"></span>
The maturity score directly influences how Open Call resources are allocated each quarter:
== Resource Allocation Based on Maturity ==
The maturity score directly influences how community resources and support are allocated each quarter:


{| class="wikitable wikitable"
{| class="wikitable"
|-
|-
! Maturity Level
! Maturity Level
! Stars
! Stars
! Open Call Priority
! Support Priority
! Reward Level
! Support Level
! Rationale
! Rationale
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|- style="background:#fff0f0"
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| ⭐☆☆☆☆
| ⭐☆☆☆☆
| Very High
| Very High
| Maximum rewards
| Maximum support
| Use case needs maximum community contribution to survive and grow
| The User Group needs maximum community contribution to survive and grow
|- style="background:#fff8f0"
|- style="background:#fff8f0"
| '''Developing'''
| '''Developing'''
| ⭐⭐☆☆☆
| ⭐⭐☆☆☆
| High
| High
| High rewards
| High support
| Key improvements needed; active contributor incentivization required
| Key improvements needed; active contributor incentivization required
|- style="background:#f8fff0"
|- style="background:#f8fff0"
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| ⭐⭐⭐☆☆
| ⭐⭐⭐☆☆
| Medium
| Medium
| Standard rewards
| Standard support
| Stable but still benefits from focused improvement proposals
| Stable but still benefits from focused improvement proposals
|- style="background:#f0fff4"
|- style="background:#f0fff4"
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| ⭐⭐⭐⭐☆
| ⭐⭐⭐⭐☆
| Low
| Low
| Reduced rewards
| Reduced support
| Self-sustaining; community handles most improvements organically
| Self-sustaining; community handles most improvements organically
|- style="background:#e8ffe8"
|- style="background:#e8ffe8"
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| Very Low
| Very Low
| Maintenance only
| Maintenance only
| Model case — resources redirected to newer, lower-maturity portals
| Model case; resources redirected to newer, lower-maturity User Groups
|}
|}


This mechanism prevents the "winner's curse" where already-successful use cases absorb disproportionate community contribution. Resources flow toward what needs them most.
This mechanism prevents the "winner's curse" where already-successful User Groups absorb disproportionate community contribution. Resources flow toward what needs them most.
 
<span id="open-calls"></span>
== Use in Open Calls: Second-Tranche Distribution ==
The Maturity Score can also be used as a criterion in [[Gov/en/Portal:R&D/Open-Calls:Main|Open Calls]], for one specific purpose: the distribution of a '''second tranche''' of a reward. When part of the money of an attributed reward is retained, the maturity of the concerned User Group (for example, whether real deployment has taken place one year later) can serve as an indicator to decide the release of that second tranche. See the [[Gov/en/Portal:R&D/Open-Calls:FAQ|Open Call FAQ]] for details.


=== Display in Use Case Infoboxes ===
<span id="display"></span>
== Display in Marketplace Portal Infoboxes ==
Every marketplace portal infobox displays the current maturity score as a star rating, alongside the review date and a link to the full scoring breakdown. Example:
Every marketplace portal infobox displays the current maturity score as a star rating, alongside the review date and a link to the full scoring breakdown. Example:


'''Maturity:''' ⭐⭐☆☆☆  |  ''Developing''  |  Reviewed: Apr 2026  |  [[Gov/en/Portal:R&D/Open-Calls-Maturity|Methodology]]
'''Maturity:''' ⭐⭐☆☆☆ | ''Developing'' | Reviewed: Apr 2026 | [[Gov/en/Portal:R&D/User-Group-Maturity|Methodology]]


Stars are purely illustrative in the current mockup phase. Real scores will be calculated by the Living Lab based on actual deployment data.
Stars are purely illustrative in the current mockup phase. Real scores will be calculated by the Living Lab based on actual deployment data.


=== Evolution Over Time ===
<span id="evolution"></span>
As WikiDeal matures, the scoring system itself will evolve. The 7 indicators were defined in Prototype 1; they may be revised through Open Calls. A use case may also "regress" in maturity if a major disruption occurs (new competitor, legal change, community conflict) — the score reflects current reality, not historical achievement.
== Evolution Over Time ==
As WikiDeal matures, the scoring system itself will evolve. The 7 indicators were defined in Prototype 1; they may be revised through Open Calls. A User Group may also "regress" in maturity if a major disruption occurs (new competitor, legal change, community conflict): the score reflects current reality, not historical achievement.
 
<span id="roles"></span>
== Who does what ==
* '''User Group members''' generate the signals through everyday use and feedback.
* '''The Living Lab team''' reviews and publishes scores quarterly.
* '''Community members''' can challenge a score with documented counter-evidence via the Open Call process, keeping the whole mechanism transparent and participative.


'''See also:''' [[Gov/en/Portal:R&D/Open-Call:Main|Open Call]] 25 Innovations [[Gov/en/Portal:R&D/Living-Labs|Living Labs]] All Marketplace Portals
'''See also:''' [[Gov/en/Portal:R&D/Innovations:User Groups|User Groups]] · [[Gov/en/Portal:R&D/Open-Calls:Main|Open Call]] · [[Gov/en/Portal:R&D/Living-Labs|Living Labs]]


[[Category:Migration June 2026]]
[[Category:Innovation]]
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