View source for Markets/en/Portal:Small Loans/Follow-Up-Messages:Small Loans

{{KidsIntro|When you borrow money from someone you care about, it helps to talk clearly about it. This page shows you what to say when asking for a loan, when paying it back, and how to fix things if there are problems.}}
{{ExpertIntro|We are heading towards peer-to-peer lending models that emphasize relational repair and procedural transparency. This emerging trend suggests that structured communication templates, combined with community accountability mechanisms, can mitigate social friction in informal credit networks while preserving trust through explicit negotiation of repayment flexibility.}}

''Section 6 of the [[Markets/en/Portal:Small Loans/Main|Small Loans portal]], instantiated from the [[Markets/en/Portal:Model/Follow-Up-Messages:Model|follow-up messages model]].''

= Follow-up messages: small loans =

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== The conversations this market exists for ==

Asking a relative for money, saying no to a friend, reminding your brother about CHF 200: these are the conversations people avoid until the silence does more damage than any words could. The templates below give each of them a shape. Personalize everything; keep the structure: the fact, the frame, the next step.

== Before the loan ==

=== M1. Asking well ===
"I need to ask you something and I want to do it properly. I am short [amount] for [purpose]. I am asking you because I trust you, and precisely because of that I would want us to write it down: amounts, dates, what happens if I hit a bump. You can say no, and it changes nothing between us. If you say yes, I want it to be a good experience for both of us."

=== M2. Saying no without losing each other ===
"I thought about it and my answer is no. Not because of you: [I have my own commitments / I promised myself not to mix money and us / this amount is too big for me]. I would rather give you a clear no today than a resentful yes that poisons things later. If it helps, I can [smaller amount / help you find another way / be part of a support group if someone else lends]."

=== M3. Saying yes, with a frame ===
"Yes, I can lend you [amount]. One condition, and it is for both of us: we write it down on the portal. Schedule, dates, and what we do if a payment gets hard. Not because I doubt you, but because I have seen small sums fracture families, and I refuse to let that happen to us. Ten minutes of writing, years of peace."

== During the loan ==

=== M4. Announcing a difficulty early (for the borrower) ===
"I need to tell you before the date, not after: the installment of [date] is going to be hard. Here is what I can do: [pay part now / new date / offer a service instead]. Which works for you? I want to keep this clean between us, that is exactly why we wrote things down."

=== M5. Gentle reminder (for the lender) ===
"Small reminder: the installment of [date] has not arrived. No drama, life gets busy. Tell me where it stands, or send a rescheduling proposal; I would rather adjust the schedule than sit in silence wondering."

=== M6. Formal reminder ===
"Second reminder for the installment of [date], now [X] days late. I need an answer by [date]. As we agreed: new schedule, partial payment, or a service conversion all work for me. If nothing comes, the next step we both signed applies (clause S8). I am telling you this plainly because we promised each other no silence and no surprises."

=== M7. Asking the support group to help ===
"Hello [names], as agreed when [Borrower] and I set up the loan: an installment is [X] days late and we have not managed to find a new arrangement between us. As the support group, could you talk with [Borrower], privately, and help us find a solution? This is not about blame, it is exactly what the group was created for."

== After the loan ==

=== M8. Closing and thanks ===
"That was the last installment: fully repaid. Thank you for how you handled this, especially [the early heads-up / the rescheduling honesty]. Pledge released, everyone informed. I would lend to you again, and I will say so in the evaluation."

=== M9. Repairing after friction ===
"That loan got tense and I want us to leave it behind. Looking back, [what I would do differently]. The money is settled; the relationship matters more to me. Are we good?"

== See also ==

* [[Markets/en/Portal:Small Loans/Alerts:Small Loans|Alerts]] · [[Markets/en/Portal:Small Loans/Amendments-and-Addenda:Small Loans|Amendments and addenda]]
* [[Markets/en/Portal:Small Loans/Main|Back to the Small Loans portal]]

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