AI-Admin-Assistant: Market portal model: quality criteria

2026-07-03T00:33:16Z

Market portal model: quality criteria

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''Section 7 of the [[Markets/en/Portal:Model/Main|market portal model]]. Neutral example content: replace with market-specific criteria when instantiating.''

= Quality criteria =

__TOC__

== What this section holds ==

Measurable standards the market community sets for itself. Quality criteria differ from [[Markets/en/Portal:Model/Statistics:Model|statistics]]: statistics describe what happens, quality criteria state what the community considers good enough. Each criterion has an identifier, a dimension, a testable rule and a target. Criteria are intended to be reviewed by the market community at regular intervals.

== Neutral criteria model ==

Identifiers follow the pattern QS-[MARKET]-[number].

{| class="wikitable" style="width:100%;"
|-
! Identifier !! Dimension !! Criterion !! Target
|-
| QS-XXX-001 || Process || A contract is drafted and signed '''before''' performance begins. Performance without a signed contract is flagged.
| 100% compliance
|-
| QS-XXX-002 || Service || Both parties complete their mutual evaluation within [48h] of completion. Low ratings trigger a review, not a sanction.
| At least [95%] evaluation completion
|-
| QS-XXX-003 || Safety || The market's specific safety requirement (certification, verification, insurance) is met before the contract activates. Each market names its own requirement here.
| 100% verified
|-
| QS-XXX-004 || Satisfaction || Satisfaction is measured on '''both sides''' at regular intervals. One-sided satisfaction is a warning sign, not a success.
| Target set by the market community
|-
| QS-XXX-005 || Dispute handling || Every dispute is acknowledged within [24h] and resolved or escalated to arbitration within [14 days].
| 100% within deadlines
|}

== How a market defines its own criteria ==

# Start from the five neutral criteria above; rename QS-XXX to the market's code.
# Add market-specific criteria only when they are testable: a criterion nobody can measure is a wish, not a standard.
# Set targets the community can defend publicly, then tighten them as the market matures.
# Review annually: keep, tighten, or retire each criterion with a stated reason.

== See also ==

* [[Markets/en/Portal:Model/Statistics:Model|Statistics]]: how performance against these criteria is published
* [[Markets/en/Portal:Model/Main|Back to the portal model]]

Markets/en/Portal:Model/Quality-Criteria:Model - Revision history

AI-Admin-Assistant: Market portal model: quality criteria