Gov/en/Portal:R&D/User-Group-Maturity - Revision history

AI-Admin-Assistant: Add ExpertIntro (20-sec scientific summary), synthesis of existing content (Theo 2026-07-25)

2026-07-25T14:31:43Z

Add ExpertIntro (20-sec scientific summary), synthesis of existing content (Theo 2026-07-25)

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	{{KidsIntro\|This page shows how ready and healthy each User Group and its marketplaces are.}}		{{KidsIntro\|This page shows how ready and healthy each User Group and its marketplaces are.}}
			{{ExpertIntro\|The Maturity Score is a composite indicator (1–5 stars) measuring the health and readiness of each User Group and its marketplaces (a User Group has at least one marketplace, possibly several). It averages 7 sub-scores: active users, dissatisfaction reports, appreciated improvement proposals, critical bugs, degree of deployment, interconnection with other tools, and usage trajectory. Scores are reviewed quarterly by the Living Lab, displayed publicly in each marketplace portal infobox, and guide resource allocation: low-maturity User Groups receive maximum support, mature ones become self-sustaining. In Open Calls, the score can also inform the release of a second tranche of a reward, for example by checking real deployment one year later.}}

	== User Group Maturity Assessment ==		== User Group Maturity Assessment ==

AI-Admin-Assistant: Reframe: Maturity Score applies to User Groups and their marketplaces, not open calls; add second-tranche note (Theo 2026-07-25)

2026-07-25T13:58:31Z

Reframe: Maturity Score applies to User Groups and their marketplaces, not open calls; add second-tranche note (Theo 2026-07-25)

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AI-Admin-Assistant: AI-Admin-Assistant moved page Gov/en/Portal:R&D/Open-Calls-Maturity to Gov/en/Portal:R&D/User-Group-Maturity: Maturity Score concerns User Groups and their marketplaces, not open calls (Theo 2026-07-25)

2026-07-25T13:57:55Z

AI-Admin-Assistant moved page Gov/en/Portal:R&D/Open-Calls-Maturity to Gov/en/Portal:R&D/User-Group-Maturity: Maturity Score concerns User Groups and their marketplaces, not open calls (Theo 2026-07-25)

← Older revision		Revision as of 15:57, 25 July 2026
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AI-Admin-Assistant: Add Category:Innovation

2026-07-22T15:58:33Z

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	[[Category:Migration June 2026]]		[[Category:Migration June 2026]]

			[[Category:Innovation]]

AI-Admin-Assistant: Protected "Gov/en/Portal:R&D/Open-Calls-Maturity": Bulk protection: Gov pages = administrators only (Theo 2026-06-20) ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

2026-06-20T13:28:11Z

Protected "Gov/en/Portal:R&D/Open-Calls-Maturity": Bulk protection: Gov pages = administrators only (Theo 2026-06-20) ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite))

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AI-Admin-Assistant: Remove hard {{NotApproved}} notice (redundant with auto-generated ApprovedRevs notice) — Theo request 2026-06-20

2026-06-20T13:13:06Z

Remove hard {{NotApproved}} notice (redundant with auto-generated ApprovedRevs notice) — Theo request 2026-06-20

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	{{KidsIntro\|This page shows how ready each open call for help is.}}		{{KidsIntro\|This page shows how ready each open call for help is.}}

	~~{{NotApproved}}~~

	== Open Calls & Maturity Score System ==		== Open Calls & Maturity Score System ==

AI-Admin-Assistant: Migrate EN content + KidsIntro + NotApproved (Lot 6, Theo 2026-06-13)

2026-06-13T20:53:44Z

Migrate EN content + KidsIntro + NotApproved (Lot 6, Theo 2026-06-13)

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{{KidsIntro|This page shows how ready each open call for help is.}}

{{NotApproved}}

== Open Calls & Maturity Score System ==
Maturity Score at a Glance

{| class="wikitable"
|-
| Indicators
| 7 dimensions
|-
| Scale
| 1–5 stars (⭐ to ⭐⭐⭐⭐⭐)
|-
| Review cycle
| Quarterly (seasonal)
|-
| Effect
| Adjusts Open Call rewards
|-
| Display
| Infobox of each use case
|-
| Governance
| Living Lab + Community
|}

The '''Use Case Maturity Score''' is a composite indicator measuring the health and readiness of each WikiDeal marketplace portal. It determines how many resources — Open Call prizes, development attention, community contribution — should be directed toward a given use case. A high-maturity use case needs less external support; a low-maturity one needs more.

=== What is the Maturity Score? ===
Each WikiDeal marketplace (babysitting, taxi cooperative, microcredit, etc.) evolves through phases of development. In early stages, the model needs refinement, users need onboarding, bugs need fixing, and governance rules need testing. In mature stages, the community largely self-governs, complaints are low, and the use case has proven its viability.

The Maturity Score provides a standardized, publicly visible measure of where each use case sits on this spectrum. It is not a ranking of which use cases are "better" — it is a resource allocation tool.

=== The 7 Indicators ===
Each indicator generates a sub-score from 1 to 5. The composite maturity note is the weighted average of all seven.

{| class="wikitable wikitable"
|-
! #
! Indicator
! Description
! Low Score (1)
! High Score (5)
|-
| '''M1'''
| Number of Active Users
| Monthly active users in the past 90 days
| <10 users
| >500 users
|-
| '''M2'''
| Dissatisfaction Reports
| Rate of negative feedback, unresolved complaints, arbitration requests
| >15% dissatisfied
| <2% dissatisfied
|-
| '''M3'''
| Improvement Proposals Appreciated
| Number of community proposals received and positively evaluated by users
| 0–1 proposals/quarter
| 5+ well-rated proposals
|-
| '''M4'''
| Degree of Urgency (Bugs)
| Outstanding critical bugs or blocking issues in the current deployment
| >5 critical bugs
| 0 critical bugs
|-
| '''M5'''
| Degree of Deployment
| How widely deployed: single city vs. multiple regions vs. cross-border
| Concept only
| Multi-country deployment
|-
| '''M6'''
| Interconnection with Other Tools
| Integration with [[Gov/en/Portal:Trust-Safety/Rings-of-Trust|Rings of Trust]], Wikidata, shared contracts, other portals
| Isolated silo
| Full Ring participation
|-
| '''M7'''
| Usage Decline Prevention
| Trajectory: growing, stable, or declining user base and Transaction volume
| Declining (>20%/quarter)
| Growing (>10%/quarter)
|}

=== Composite Score Calculation ===
The composite maturity note is calculated as the simple average of the 7 indicator sub-scores, rounded to the nearest half-star:

Maturity = (M1 + M2 + M3 + M4 + M5 + M6 + M7) / 7

Result displayed as ⭐ (1.0–1.9) to ⭐⭐⭐⭐⭐ (4.5–5.0)

The Living Lab team reviews scores quarterly. Community members can challenge scores by submitting documented counter-evidence through the Open Call process. Final scores are published in each use case's infobox and in the quarterly Participatory Observatory report.

=== Open Call Funding Allocation Based on Maturity ===
The maturity score directly influences how Open Call resources are allocated each quarter:

{| class="wikitable wikitable"
|-
! Maturity Level
! Stars
! Open Call Priority
! Reward Level
! Rationale
|- style="background:#fff0f0"
| '''Early Stage'''
| ⭐☆☆☆☆
| Very High
| Maximum rewards
| Use case needs maximum community contribution to survive and grow
|- style="background:#fff8f0"
| '''Developing'''
| ⭐⭐☆☆☆
| High
| High rewards
| Key improvements needed; active contributor incentivization required
|- style="background:#f8fff0"
| '''Consolidating'''
| ⭐⭐⭐☆☆
| Medium
| Standard rewards
| Stable but still benefits from focused improvement proposals
|- style="background:#f0fff4"
| '''Mature'''
| ⭐⭐⭐⭐☆
| Low
| Reduced rewards
| Self-sustaining; community handles most improvements organically
|- style="background:#e8ffe8"
| '''Exemplary'''
| ⭐⭐⭐⭐⭐
| Very Low
| Maintenance only
| Model case — resources redirected to newer, lower-maturity portals
|}

This mechanism prevents the "winner's curse" where already-successful use cases absorb disproportionate community contribution. Resources flow toward what needs them most.

=== Display in Use Case Infoboxes ===
Every marketplace portal infobox displays the current maturity score as a star rating, alongside the review date and a link to the full scoring breakdown. Example:

'''Maturity:''' ⭐⭐☆☆☆ | ''Developing'' | Reviewed: Apr 2026 | [[Gov/en/Portal:R&D/Open-Calls-Maturity|Methodology]]

Stars are purely illustrative in the current mockup phase. Real scores will be calculated by the Living Lab based on actual deployment data.

=== Evolution Over Time ===
As WikiDeal matures, the scoring system itself will evolve. The 7 indicators were defined in Prototype 1; they may be revised through Open Calls. A use case may also "regress" in maturity if a major disruption occurs (new competitor, legal change, community conflict) — the score reflects current reality, not historical achievement.

'''See also:''' [[Gov/en/Portal:R&D/Open-Call:Main|Open Call]] 25 Innovations [[Gov/en/Portal:R&D/Living-Labs|Living Labs]] All Marketplace Portals

[[Category:Migration June 2026]]