Gov/en/Portal:R&D/Innovations:Rating Balance - Revision history

AI-Admin-Assistant: Category cleanup: remove Category:Migration June 2026 (founder order 2026-09-03)

2026-09-03T17:19:50Z

Category cleanup: remove Category:Migration June 2026 (founder order 2026-09-03)

← Older revision		Revision as of 19:19, 3 September 2026
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	'''See also:''' [[Gov/en/Portal:R&D/Open-Calls:Rating-Balance-Processes\|Open Call: Rating Balance Processes]] · [[Gov/en/Portal:Economy/Civic-Incentive\|Civic incentive]] · [[Gov/en/Portal:R&D/Innovations:Maturity Score\|Maturity Score]] · [[Gov/en/Portal:R&D/Innovations:Main\|All innovations]]		'''See also:''' [[Gov/en/Portal:R&D/Open-Calls:Rating-Balance-Processes\|Open Call: Rating Balance Processes]] · [[Gov/en/Portal:Economy/Civic-Incentive\|Civic incentive]] · [[Gov/en/Portal:R&D/Innovations:Maturity Score\|Maturity Score]] · [[Gov/en/Portal:R&D/Innovations:Main\|All innovations]]

	~~[[Category:Migration June 2026]]~~
	[[Category:Innovation]]		[[Category:Innovation]]
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AI-Admin-Assistant: Standardise manual summary: On this page list wrapped in Template:ArticleSummary, same entries (Theo 2026-08-17)

2026-08-17T17:26:26Z

Standardise manual summary: On this page list wrapped in Template:ArticleSummary, same entries (Theo 2026-08-17)

← Older revision		Revision as of 19:26, 17 August 2026
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	{{ExpertIntro\|Rating Balance groups the proactive policies proposed to stimulate honest, calibrated, diversified marketplace ratings. Still under construction via upcoming open calls, it would integrate incentivized feedback (rewarding constructive reviews with Karma rather than money) and mechanisms linking to the Maturity Score and Civic Incentive, including a corrective on systematic ignorance or artificial positivity.}}		{{ExpertIntro\|Rating Balance groups the proactive policies proposed to stimulate honest, calibrated, diversified marketplace ratings. Still under construction via upcoming open calls, it would integrate incentivized feedback (rewarding constructive reviews with Karma rather than money) and mechanisms linking to the Maturity Score and Civic Incentive, including a corrective on systematic ignorance or artificial positivity.}}

	~~'''On this page:'''~~		{{ArticleSummary\|
	* [[#the-policy\|The Policy in Brief]]		* [[#the-policy\|The Policy in Brief]]
	* [[#incentivized-feedback\|Incentivized Feedback]]		* [[#incentivized-feedback\|Incentivized Feedback]]
	* [[#mechanisms\|Mechanisms and Connections]]		* [[#mechanisms\|Mechanisms and Connections]]
	* [[#state-of-the-art\|State of the art]]		* [[#state-of-the-art\|State of the art]]
			}}
	__NOTOC__		__NOTOC__

AI-Admin-Assistant: Visible in-content table of contents (Theo 2026-08-15)

2026-08-15T17:28:12Z

Visible in-content table of contents (Theo 2026-08-15)

← Older revision		Revision as of 19:28, 15 August 2026
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	{{ExpertIntro\|Rating Balance groups the proactive policies proposed to stimulate honest, calibrated, diversified marketplace ratings. Still under construction via upcoming open calls, it would integrate incentivized feedback (rewarding constructive reviews with Karma rather than money) and mechanisms linking to the Maturity Score and Civic Incentive, including a corrective on systematic ignorance or artificial positivity.}}		{{ExpertIntro\|Rating Balance groups the proactive policies proposed to stimulate honest, calibrated, diversified marketplace ratings. Still under construction via upcoming open calls, it would integrate incentivized feedback (rewarding constructive reviews with Karma rather than money) and mechanisms linking to the Maturity Score and Civic Incentive, including a corrective on systematic ignorance or artificial positivity.}}

	~~__TOC__~~		'''On this page:'''
			* [[#the-policy\|The Policy in Brief]]
			* [[#incentivized-feedback\|Incentivized Feedback]]
			* [[#mechanisms\|Mechanisms and Connections]]
			* [[#state-of-the-art\|State of the art]]
			__NOTOC__

	= Rating Balance =		= Rating Balance =

AI-Admin-Assistant: Rename section to State of the art (Theo 2026-08-15)

2026-08-15T15:58:34Z

Rename section to State of the art (Theo 2026-08-15)

← Older revision		Revision as of 17:58, 15 August 2026
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	----		----

	<span id="~~related~~-~~research~~"></span>		<span id="state-of-the-art"></span>
	== ~~Related scientific research~~ ==		== State of the art ==
	Proactive balancing of marketplace ratings starts from a rich empirical literature on online reviews, their biases and their manipulation. The studies below document the problems this innovation aims to address.		Proactive balancing of marketplace ratings starts from a rich empirical literature on online reviews, their biases and their manipulation. The studies below document the problems this innovation aims to address.

AI-Admin-Assistant: Add Related scientific research section (Theo 2026-08-15)

2026-08-15T15:44:53Z

Add Related scientific research section (Theo 2026-08-15)

← Older revision		Revision as of 17:44, 15 August 2026
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	----		----

			<span id="related-research"></span>
			== Related scientific research ==
			Proactive balancing of marketplace ratings starts from a rich empirical literature on online reviews, their biases and their manipulation. The studies below document the problems this innovation aims to address.

			* Steven Tadelis (2016), ''Reputation and Feedback Systems in Online Platform Markets'', Annual Review of Economics, 8: [https://doi.org/10.1146/annurev-economics-080315-015325 doi:10.1146/annurev-economics-080315-015325].
			* Dina Mayzlin, Yaniv Dover and Judith Chevalier (2014), ''Promotional Reviews: An Empirical Investigation of Online Review Manipulation'', American Economic Review, 104(8): [https://doi.org/10.1257/aer.104.8.2421 doi:10.1257/aer.104.8.2421].
			* Gary Bolton, Ben Greiner and Axel Ockenfels (2013), ''Engineering Trust: Reciprocity in the Production of Reputation Information'', Management Science, 59(2): [https://doi.org/10.1287/mnsc.1120.1609 doi:10.1287/mnsc.1120.1609].
			* Nan Hu, Jie Zhang and Paul A. Pavlou (2009), ''Overcoming the J-shaped distribution of product reviews'', Communications of the ACM, 52(10): [https://doi.org/10.1145/1562764.1562800 doi:10.1145/1562764.1562800].
			* Judith A. Chevalier and Dina Mayzlin (2006), ''The Effect of Word of Mouth on Sales: Online Book Reviews'', Journal of Marketing Research, 43(3): [https://doi.org/10.1509/jmkr.43.3.345 doi:10.1509/jmkr.43.3.345] · [https://en.wikipedia.org/wiki/Reputation_system reputation system on Wikipedia].

	'''See also:''' [[Gov/en/Portal:R&D/Open-Calls:Rating-Balance-Processes\|Open Call: Rating Balance Processes]] · [[Gov/en/Portal:Economy/Civic-Incentive\|Civic incentive]] · [[Gov/en/Portal:R&D/Innovations:Maturity Score\|Maturity Score]] · [[Gov/en/Portal:R&D/Innovations:Main\|All innovations]]		'''See also:''' [[Gov/en/Portal:R&D/Open-Calls:Rating-Balance-Processes\|Open Call: Rating Balance Processes]] · [[Gov/en/Portal:Economy/Civic-Incentive\|Civic incentive]] · [[Gov/en/Portal:R&D/Innovations:Maturity Score\|Maturity Score]] · [[Gov/en/Portal:R&D/Innovations:Main\|All innovations]]

AI-Admin-Assistant: Shorten intros per Theo's 20s rule

2026-08-09T00:56:15Z

Shorten intros per Theo's 20s rule

← Older revision		Revision as of 02:56, 9 August 2026
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	{{KidsIntro\|On WikiDeal, ~~we want~~ feedback to be fair and honest. If you ~~take the time to~~ leave detailed, useful comments, you earn thank-you rewards (like Karma tokens ~~or small surprises)~~. But if someone always gives 5 ~~stars~~ or 1 star without thinking~~, or ignores feedback requests~~, the system balances it ~~out so everyone gets a fair picture~~.}}		{{KidsIntro\|On WikiDeal, feedback should be fair and honest. If you leave detailed, useful comments, you earn thank-you rewards like Karma tokens. But if someone always gives 5 or 1 star without thinking, the system balances it fairly.}}
	{{ExpertIntro\|Rating Balance ~~encompasses~~ the proactive policies to stimulate honest, calibrated, ~~and~~ diversified marketplace ratings. ~~This framework, still~~ under construction via upcoming open calls, ~~integrates "~~incentivized feedback" (rewarding ~~detailed,~~ constructive reviews with Karma ~~or privileges~~ rather than money) and mechanisms ~~connecting~~ to the Maturity Score and Civic Incentive ~~(e.g.~~, ~~educating users, rewarding early reviews, and applying~~ a ~~"tax"~~ on systematic ignorance or artificial positivity).}}		{{ExpertIntro\|Rating Balance groups the proactive policies proposed to stimulate honest, calibrated, diversified marketplace ratings. Still under construction via upcoming open calls, it would integrate incentivized feedback (rewarding constructive reviews with Karma rather than money) and mechanisms linking to the Maturity Score and Civic Incentive, including a corrective on systematic ignorance or artificial positivity.}}

	__TOC__		__TOC__

AI-Admin-Assistant: Rename Open Call to Open Calls; remove reputation credits (Theo 2026-08-03)

2026-08-03T19:49:52Z

Rename Open Call to Open Calls; remove reputation credits (Theo 2026-08-03)

← Older revision		Revision as of 21:49, 3 August 2026
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	The '''Rating Balance''' framework aims at keeping marketplace ratings '''honest, calibrated and diversified'''. It is not just an indicator: it is a policy that proactively stimulates balance rather than merely measuring it.		The '''Rating Balance''' framework aims at keeping marketplace ratings '''honest, calibrated and diversified'''. It is not just an indicator: it is a policy that proactively stimulates balance rather than merely measuring it.

	Because this system is highly complex, the specific algorithms and rules are ''not yet finalized''. They are intended to be built and refined through dedicated open calls (e.g., [[Gov/en/Portal:R&D/Open-~~Call~~:Rating-Balance-Processes\|Open Call: Rating Balance Processes]]).		Because this system is highly complex, the specific algorithms and rules are ''not yet finalized''. They are intended to be built and refined through dedicated open calls (e.g., [[Gov/en/Portal:R&D/Open-Calls:Rating-Balance-Processes\|Open Call: Rating Balance Processes]]).

	The envisioned policy rests on three pillars:		The envisioned policy rests on three pillars:
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	----		----
	'''See also:''' [[Gov/en/Portal:R&D/Open-~~Call~~:Rating-Balance-Processes\|Open Call: Rating Balance Processes]] · [[Gov/en/Portal:Economy/Civic-Incentive\|Civic incentive]] · [[Gov/en/Portal:R&D/Innovations:Maturity Score\|Maturity Score]] · [[Gov/en/Portal:R&D/Innovations:Main\|All innovations]]		'''See also:''' [[Gov/en/Portal:R&D/Open-Calls:Rating-Balance-Processes\|Open Call: Rating Balance Processes]] · [[Gov/en/Portal:Economy/Civic-Incentive\|Civic incentive]] · [[Gov/en/Portal:R&D/Innovations:Maturity Score\|Maturity Score]] · [[Gov/en/Portal:R&D/Innovations:Main\|All innovations]]

	[[Category:Migration June 2026]]		[[Category:Migration June 2026]]
	[[Category:Innovation]]		[[Category:Innovation]]
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AI-Admin-Assistant: Create unified Rating Balance page merging Incentivized Feedback and Rating Balancing Policy

2026-07-22T16:03:37Z

Create unified Rating Balance page merging Incentivized Feedback and Rating Balancing Policy

New page

{{KidsIntro|On WikiDeal, we want feedback to be fair and honest. If you take the time to leave detailed, useful comments, you earn thank-you rewards (like Karma tokens or small surprises). But if someone always gives 5 stars or 1 star without thinking, or ignores feedback requests, the system balances it out so everyone gets a fair picture.}}
{{ExpertIntro|Rating Balance encompasses the proactive policies to stimulate honest, calibrated, and diversified marketplace ratings. This framework, still under construction via upcoming open calls, integrates "incentivized feedback" (rewarding detailed, constructive reviews with Karma or privileges rather than money) and mechanisms connecting to the Maturity Score and Civic Incentive (e.g., educating users, rewarding early reviews, and applying a "tax" on systematic ignorance or artificial positivity).}}

__TOC__

= Rating Balance =
''Innovation, WikiDeal R&D. (Previously known under the concepts of "Judgment Balance Indicator", "Rating Balancing Policy", and "Incentivized Feedback", which are now unified here).''

{| class="wikitable"
|-
| Origin || 🟢 WikiDeal concept
|-
| Status || Under study (proposal), to be built via Open Calls
|}


== The Policy in Brief ==

The '''Rating Balance''' framework aims at keeping marketplace ratings '''honest, calibrated and diversified'''. It is not just an indicator: it is a policy that proactively stimulates balance rather than merely measuring it.

Because this system is highly complex, the specific algorithms and rules are ''not yet finalized''. They are intended to be built and refined through dedicated open calls (e.g., [[Gov/en/Portal:R&D/Open-Call:Rating-Balance-Processes|Open Call: Rating Balance Processes]]).

The envisioned policy rests on three pillars:
* '''Honest''': ratings should reflect real experiences.
* '''Calibrated''': extreme patterns (such as systematic 1-star or 5-star scores) are weighted relative to a rater's track record, minimizing distortion.
* '''Diversified''': feedback should come from a wide variety of users, supported by motivation and incentive tools close to the [[Gov/en/Portal:Economy/Civic-Incentive|civic incentive]] approach.


== Incentivized Feedback ==

A core paragraph of the Rating Balance policy is '''Incentivized Feedback'''. Feedback on WikiDeal is meant to be detailed and useful, covering soft skills, communication, and problem-solving. To stimulate this, users receive advantages, '''never money''' (as paying for reviews compromises honesty).

These incentives include:
* '''Karma tokens''' (see the [[Gov/en/Portal:R&D/Innovations:Time Resource Bank|Time and Resource Bank]]).
* '''User and admin rights''', or the right to run for certain functions.
* '''Direct credits from providers''': e.g., an authorized late check-in, an extra night in a booking, or a local cultural experience.


== Mechanisms and Connections ==

The policy connects directly with the [[Gov/en/Portal:Economy/Civic-Incentive|Civic Incentive]] and the [[Gov/en/Portal:R&D/Innovations:Maturity Score|Maturity Score]] systems through three core mechanisms:

# '''User Education:''' Users are educated on how to leave constructive, precise comments without exaggerating or wasting time (moderation, precision, and contextual use cases).
# '''Early Reviewer Advantages:''' The very first users who comment on new services or persons receive proactive advantages (notably in Karma tokens, for example earning the right to an extra free night in a 7-night accommodation booking). This jumpstarts the reputation and maturity of the offering.
# '''Feedback "Tax" and Penalties:''' To prevent skewed distributions and artificial positivity, a "tax" or penalty is applied to users who too frequently ignore feedback requests or exclusively leave positive comments without nuance.

----
'''See also:''' [[Gov/en/Portal:R&D/Open-Call:Rating-Balance-Processes|Open Call: Rating Balance Processes]] · [[Gov/en/Portal:Economy/Civic-Incentive|Civic incentive]] · [[Gov/en/Portal:R&D/Innovations:Maturity Score|Maturity Score]] · [[Gov/en/Portal:R&D/Innovations:Main|All innovations]]

[[Category:Migration June 2026]]
[[Category:Innovation]]

← Older revision		Revision as of 19:26, 17 August 2026
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	{{ExpertIntro\|Rating Balance groups the proactive policies proposed to stimulate honest, calibrated, diversified marketplace ratings. Still under construction via upcoming open calls, it would integrate incentivized feedback (rewarding constructive reviews with Karma rather than money) and mechanisms linking to the Maturity Score and Civic Incentive, including a corrective on systematic ignorance or artificial positivity.}}		{{ExpertIntro\|Rating Balance groups the proactive policies proposed to stimulate honest, calibrated, diversified marketplace ratings. Still under construction via upcoming open calls, it would integrate incentivized feedback (rewarding constructive reviews with Karma rather than money) and mechanisms linking to the Maturity Score and Civic Incentive, including a corrective on systematic ignorance or artificial positivity.}}

	~~'''On this page:'''~~		{{ArticleSummary\|
	* [[#the-policy\|The Policy in Brief]]		* [[#the-policy\|The Policy in Brief]]
	* [[#incentivized-feedback\|Incentivized Feedback]]		* [[#incentivized-feedback\|Incentivized Feedback]]
	* [[#mechanisms\|Mechanisms and Connections]]		* [[#mechanisms\|Mechanisms and Connections]]
	* [[#state-of-the-art\|State of the art]]		* [[#state-of-the-art\|State of the art]]
			}}
	__NOTOC__		__NOTOC__